Privacy Policy

1. Introduction

Betaware AI is owned and operated by Neu Software LLC, a limited liability company registered in the State of Delaware, United States ("we", "our", or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website betaware.app and our mobile applications.

2. What Data Does Betaware AI Collect?

We may collect information about you in various ways, including:

2.1 Information You Provide

When you register for an account, contact us, or use certain features, you may provide personal information such as your name, email address, and other contact details.

2.2 Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system

2.3 Website Analytics and Tracking Technologies

We use a self-hosted Umami instance to understand aggregate website usage. It records information such as page path and title, referrer, browser, operating system, device type, language, screen size, and approximate location. Umami does not use analytics cookies, fingerprint visitors, create advertising profiles, or track people across websites. The analytics data remains on our infrastructure, and the tracker is configured to honor your browser's Do Not Track setting.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, and features
• Communicate with you for customer service and updates
• Send you marketing and promotional communications (with your consent)
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• With service providers who assist in operating our services
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your consent or at your direction

5. Third-Party Services

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. What Rights Do You Have Over Your Data?

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact Neu Software LLC at privacy@betaware.app